“Captive Audience held this reader captive from beginning to end. The broad themes make for compelling reading, but the entertainment value is in plots and subplots worthy of a thriller. Crawford also has a flair for making even difficult material understandable. Anyone who can make a page or so of easy reading from something as arcane yet important as telephone pole attachments should be up for a writers’ prize of some sort.” – Michael J. Copps (Former FCC Commissioner), The Nation
Read full review: The New Telecom Oligarchs
“Susan Crawford’s new book, Captive Audience, details a host of challenges for the Internet and its users as this network enters middle age… As our Internet grows up, we need to look to the future and figure out ways to make it better. There is a role for activism and advocacy, but also one for our government to promote the public interest by ensuring that every American can participate in a free and fair communications market.” –Tim Karr, The Huffington Post
Read full review: A Call to Action for Our Internet
“Crawford’s book is the most important volume to be released in the last few years that describes the sad — some might say embarrassing – state of the U.S. telecommunications market. Reasonable people can and do disagree about policy solutions, but the facts are not in dispute. … a vivid and eye-opening description of what ails America’s cable and telecom market, … it should be required reading for anyone interested in tech policy.” –Sam Gustin, TIME
Read full review: Is Broadband Internet Access a Public Utility?