From the Jacket:
Ten years ago, the United States stood at the forefront of the Internet revolution. With some of the fastest speeds and lowest prices in the world for high-speed Internet access, the nation was poised to be the global leader in the new knowledge-based economy. Today that global competitive advantage has all but vanished because of a series of government decisions and resulting monopolies that have allowed dozens of countries, including Japan and South Korea, to pass us in both speed and price of broadband. This steady slide backward not only deprives consumers of vital services needed in a competitive employment and business market it also threatens the economic future of the nation.
This important book by leading telecommunications policy expert Susan Crawford explores why Americans are now paying much more but getting much less when it comes to high-speed Internet access. Using the 2011 merger between Comcast and NBC Universal as a lens, Crawford examines how we have created the biggest monopoly since the breakup of Standard Oil a century ago. In the clearest terms, this book explores how telecommunications monopolies have affected the daily lives of consumers and America’s global economic standing.
“Captive Audience held this reader captive from beginning to end. The broad themes make for compelling reading, but the entertainment value is in plots and subplots worthy of a thriller. Crawford also has a flair for making even difficult material understandable. Anyone who can make a page or so of easy reading from something as arcane yet important as telephone pole attachments should be up for a writers’ prize of some sort.” - Michael J. Copps (Former FCC Commissioner), The Nation
Read full review: The New Telecom Oligarchs
“Susan Crawford’s new book, Captive Audience, details a host of challenges for the Internet and its users as this network enters middle age… As our Internet grows up, we need to look to the future and figure out ways to make it better. There is a role for activism and advocacy, but also one for our government to promote the public interest by ensuring that every American can participate in a free and fair communications market.” -Tim Karr, The Huffington Post
Read full review: A Call to Action for Our Internet
“Crawford’s book is the most important volume to be released in the last few years that describes the sad — some might say embarrassing – state of the U.S. telecommunications market. Reasonable people can and do disagree about policy solutions, but the facts are not in dispute. … a vivid and eye-opening description of what ails America’s cable and telecom market, … it should be required reading for anyone interested in tech policy.” -Sam Gustin, TIME
Read full review: Is Broadband Internet Access a Public Utility?